KashAssist — Last updated: August 2026
KashAssist is an AI billing, GST and udhaar khata assistant for shop owners. This policy covers the website, installable app and WhatsApp bot.
• Chat messages and voice notes you send to the assistants (voice notes are converted to text). • Invoice data you create: customer names, items, amounts, GST, payment status and customer phone numbers you choose to add. • Your WhatsApp phone number when you message our WhatsApp bots. • Basic usage data: free-use counts, subscription status, referral codes. We do NOT collect your card or UPI details — payments are processed entirely by Razorpay and Stripe.
• To generate AI responses: your messages are processed by AI providers (Google Gemini for chat, OpenAI Whisper for voice transcription) solely to produce the reply. • To create, store and share invoices, khata (udhaar) records and answer cards you ask for. • To send the optional evening Dukaan Digest on WhatsApp (reply 'digest off' anytime to stop). • To operate free-use limits, subscriptions and referral bonuses.
We never sell your data. It is shared only with the service providers needed to run the product: AI providers (Google, OpenAI) for generating responses, Twilio for WhatsApp delivery, and Razorpay/Stripe for payments. Customer phone numbers you save in khata are used only to open a WhatsApp reminder from YOUR phone — we do not message your customers ourselves.
Chat history, invoices and khata records are retained so your sessions resume across visits. You can request deletion of all your data at any time by emailing us with your session or WhatsApp number.
KashAssist is intended for business use by shop owners. If you are under 18, please use it with the knowledge and consent of a parent or guardian.
Data is transmitted over HTTPS and stored in access-controlled databases. Payment credentials never touch our servers.
Questions or deletion requests: support@kashassist.com